CUSTOM COURSE
Modern Sales Reframing and Control Techniques
Provider: OPTEQ
Modern Sales Reframing and Control Techniques is a practical course designed to help sales professionals lead confident, value-driven conversations with today’s informed and skeptical buyers. Instead of relying on traditional pitching, participants learn how to reframe customer perspectives, challenge assumptions, and guide discussions toward strategic outcomes that highlight real business value. Through proven questioning frameworks and real-world examples, the course teaches how to redirect stalled conversations, handle objections by shifting perspective, and maintain control of the sales narrative without damaging trust. By the end of the course, participants will be able to move beyond reactive selling and confidently lead consultative sales conversations that improve deal momentum and win rates.
Sales+2
BSBCRT511
Develop critical thinking in others
Provider: OPTEQ
Develop Critical Thinking in Others equips leaders and workplace facilitators with the skills to foster analytical thinking, structured problem-solving, and reflective decision-making within teams. Participants learn how to encourage questioning, evaluate information objectively, challenge assumptions, and guide individuals or groups to explore alternative solutions in complex workplace situations. The unit focuses on creating environments where critical thinking becomes part of everyday work practices, helping organisations improve decision quality, innovation, and team capability.
Business Services+2