Training Library
Browse ready content, use provider courses in your LMS or SMS through a content partnership licence, and launch training with your Universal Learner ID.
Most Popular Units
CUSTOM COURSE
Modern Sales Reframing and Control Techniques
Provider: OPTEQ
Modern Sales Reframing and Control Techniques is a practical course designed to help sales professionals lead confident, value-driven conversations with today’s informed and skeptical buyers. Instead of relying on traditional pitching, participants learn how to reframe customer perspectives, challenge assumptions, and guide discussions toward strategic outcomes that highlight real business value. Through proven questioning frameworks and real-world examples, the course teaches how to redirect stalled conversations, handle objections by shifting perspective, and maintain control of the sales narrative without damaging trust. By the end of the course, participants will be able to move beyond reactive selling and confidently lead consultative sales conversations that improve deal momentum and win rates.
SEC-GOV-401
Enterprise Cyber Security Frameworks in Australia: ISO 27001, ISM, Governance and Audit Foundations
Provider: OPTEQ
Gain a practical understanding of how enterprise security frameworks are applied in Australian organisations. This course covers ISO 27001, ISM, and Privacy obligations, focusing on governance, control mapping, and audit readiness. Learn how frameworks translate into real-world processes, documentation, and evidence required for compliance and audits.
SHBHCUT004
Create layered haircut structures
Provider: OPTEQ
This unit describes the skills and knowledge required to design and perform layered haircuts that enhance shape, movement and texture across a range of hair types and lengths. It covers client consultation, analysis of hair growth patterns and face shape, selection of cutting techniques (including sectioning, elevation and over-direction), safe tool handling, and finishing methods. Learners will develop the ability to create consistent, balanced results while maintaining hygiene, client comfort and professional salon standards. The unit aligns with Australian hairdressing practice and supports job-ready performance in commercial salon environments.
BSBFIN601
Manage organisational finances
Provider: OPTEQ
Manage Organisational Finances focuses on developing the skills required to plan, implement, and monitor financial management within an organisation or business unit. The course covers budgeting, financial forecasting, analysing financial performance, and ensuring financial systems support organisational objectives. Participants learn how to interpret financial data, manage budgets effectively, evaluate financial risks, and make informed decisions that support strategic goals and financial sustainability.
SITXFSA005
Use hygienic practices for food safety
Provider: OPTEQ
Use hygienic practices for food safety is a foundational unit that equips food handlers with the essential skills and knowledge to prevent food contamination and food-borne illnesses. It focuses on maintaining personal hygiene, identifying potential food safety hazards, and following strict organisational procedures for cleaning and sanitising food-contact surfaces. Learners gain practical proficiency in critical safety protocols, such as correct hand-washing techniques, monitoring food storage temperatures, and managing high-risk "potentially hazardous" foods. Widely recognised as the "Level 1 Food Safety Certificate," this unit is mandatory for staff across various sectors—including cafes, restaurants, aged care facilities, and event catering—to ensure compliance with the Australia New Zealand Food Standards Code.
BSBCRT511
Develop critical thinking in others
Provider: OPTEQ
Develop Critical Thinking in Others equips leaders and workplace facilitators with the skills to foster analytical thinking, structured problem-solving, and reflective decision-making within teams. Participants learn how to encourage questioning, evaluate information objectively, challenge assumptions, and guide individuals or groups to explore alternative solutions in complex workplace situations. The unit focuses on creating environments where critical thinking becomes part of everyday work practices, helping organisations improve decision quality, innovation, and team capability.
TAEDES411
Use nationally recognised training products to meet vocational training needs
Provider: OPTEQ
TAEDES411 is a core unit of competency that provides a foundational introduction to the Australian competency-based vocational education and training (VET) system. It describes the critical skills and knowledge required to research, analyse, and apply nationally recognised training products—such as qualifications, skill sets, and units of competency—to meet the specific learning and development needs of vocational students. Learners develop the ability to interpret complex National Register (training.gov.au) data, understand Australian Qualifications Framework (AQF) levels, and navigate VET regulatory requirements to ensure training is both compliant and industry-relevant. By the end of the unit, individuals are capable of packaging qualifications, identifying core foundation skill demands, and selecting appropriate support materials to customise training delivery for diverse learner cohorts.
BSBESB302
Develop and present business proposals
Provider: OPTEQ
Develop and Present Business Proposals focuses on the skills required to prepare, structure, and present clear business proposals that support business opportunities or improvements. Participants learn how to gather relevant information, analyse requirements, develop practical solutions, and communicate proposals effectively to stakeholders. The unit also covers presenting ideas confidently, using supporting evidence, and responding to feedback to strengthen proposals and support informed decision-making.
HLTAID011
Provide First Aid
Provider: OPTEQ
This unit equips learners with the knowledge and practical skills required to respond to a range of common first aid situations in workplaces and community settings. Participants learn how to assess emergencies, perform cardiopulmonary resuscitation (CPR), manage injuries and medical conditions, and provide immediate care until professional medical assistance arrives. The training focuses on safe response, clear communication, and applying recognised first aid procedures in real-world scenarios.
CUSTOM COURSE
Workplace Learning Mastery: Practical Strategies for Skill Growth
Provider: OPTEQ
Practical Strategies for Skill Growth is a practical course designed to help professionals develop effective learning habits and accelerate skill development in modern workplaces. Participants learn how to define clear learning goals, break complex skills into manageable steps, and apply proven techniques such as the Feynman method, project-based learning, and teaching others to deepen understanding. The course also explores how AI tools can support learning, how to track progress and reflect on improvement, and how to build sustainable learning routines that enhance productivity, adaptability, and long-term professional growth.
Most Recent Units
CUSTOM COURSE
Modern Sales Reframing and Control Techniques
Provider: OPTEQ
Modern Sales Reframing and Control Techniques is a practical course designed to help sales professionals lead confident, value-driven conversations with today’s informed and skeptical buyers. Instead of relying on traditional pitching, participants learn how to reframe customer perspectives, challenge assumptions, and guide discussions toward strategic outcomes that highlight real business value. Through proven questioning frameworks and real-world examples, the course teaches how to redirect stalled conversations, handle objections by shifting perspective, and maintain control of the sales narrative without damaging trust. By the end of the course, participants will be able to move beyond reactive selling and confidently lead consultative sales conversations that improve deal momentum and win rates.
BSBESB302
Develop and present business proposals
Provider: OPTEQ
Develop and Present Business Proposals focuses on the skills required to prepare, structure, and present clear business proposals that support business opportunities or improvements. Participants learn how to gather relevant information, analyse requirements, develop practical solutions, and communicate proposals effectively to stakeholders. The unit also covers presenting ideas confidently, using supporting evidence, and responding to feedback to strengthen proposals and support informed decision-making.
SHBHCUT004
Create layered haircut structures
Provider: OPTEQ
This unit describes the skills and knowledge required to design and perform layered haircuts that enhance shape, movement and texture across a range of hair types and lengths. It covers client consultation, analysis of hair growth patterns and face shape, selection of cutting techniques (including sectioning, elevation and over-direction), safe tool handling, and finishing methods. Learners will develop the ability to create consistent, balanced results while maintaining hygiene, client comfort and professional salon standards. The unit aligns with Australian hairdressing practice and supports job-ready performance in commercial salon environments.
SEC-GOV-401
Enterprise Cyber Security Frameworks in Australia: ISO 27001, ISM, Governance and Audit Foundations
Provider: OPTEQ
Gain a practical understanding of how enterprise security frameworks are applied in Australian organisations. This course covers ISO 27001, ISM, and Privacy obligations, focusing on governance, control mapping, and audit readiness. Learn how frameworks translate into real-world processes, documentation, and evidence required for compliance and audits.
CUSTOM COURSE
Workplace Learning Mastery: Practical Strategies for Skill Growth
Provider: OPTEQ
Practical Strategies for Skill Growth is a practical course designed to help professionals develop effective learning habits and accelerate skill development in modern workplaces. Participants learn how to define clear learning goals, break complex skills into manageable steps, and apply proven techniques such as the Feynman method, project-based learning, and teaching others to deepen understanding. The course also explores how AI tools can support learning, how to track progress and reflect on improvement, and how to build sustainable learning routines that enhance productivity, adaptability, and long-term professional growth.
BSBFIN601
Manage organisational finances
Provider: OPTEQ
Manage Organisational Finances focuses on developing the skills required to plan, implement, and monitor financial management within an organisation or business unit. The course covers budgeting, financial forecasting, analysing financial performance, and ensuring financial systems support organisational objectives. Participants learn how to interpret financial data, manage budgets effectively, evaluate financial risks, and make informed decisions that support strategic goals and financial sustainability.
BSBCRT511
Develop critical thinking in others
Provider: OPTEQ
Develop Critical Thinking in Others equips leaders and workplace facilitators with the skills to foster analytical thinking, structured problem-solving, and reflective decision-making within teams. Participants learn how to encourage questioning, evaluate information objectively, challenge assumptions, and guide individuals or groups to explore alternative solutions in complex workplace situations. The unit focuses on creating environments where critical thinking becomes part of everyday work practices, helping organisations improve decision quality, innovation, and team capability.
HLTAID011
Provide First Aid
Provider: OPTEQ
This unit equips learners with the knowledge and practical skills required to respond to a range of common first aid situations in workplaces and community settings. Participants learn how to assess emergencies, perform cardiopulmonary resuscitation (CPR), manage injuries and medical conditions, and provide immediate care until professional medical assistance arrives. The training focuses on safe response, clear communication, and applying recognised first aid procedures in real-world scenarios.
SITXFSA005
Use hygienic practices for food safety
Provider: OPTEQ
Use hygienic practices for food safety is a foundational unit that equips food handlers with the essential skills and knowledge to prevent food contamination and food-borne illnesses. It focuses on maintaining personal hygiene, identifying potential food safety hazards, and following strict organisational procedures for cleaning and sanitising food-contact surfaces. Learners gain practical proficiency in critical safety protocols, such as correct hand-washing techniques, monitoring food storage temperatures, and managing high-risk "potentially hazardous" foods. Widely recognised as the "Level 1 Food Safety Certificate," this unit is mandatory for staff across various sectors—including cafes, restaurants, aged care facilities, and event catering—to ensure compliance with the Australia New Zealand Food Standards Code.
TAEDES411
Use nationally recognised training products to meet vocational training needs
Provider: OPTEQ
TAEDES411 is a core unit of competency that provides a foundational introduction to the Australian competency-based vocational education and training (VET) system. It describes the critical skills and knowledge required to research, analyse, and apply nationally recognised training products—such as qualifications, skill sets, and units of competency—to meet the specific learning and development needs of vocational students. Learners develop the ability to interpret complex National Register (training.gov.au) data, understand Australian Qualifications Framework (AQF) levels, and navigate VET regulatory requirements to ensure training is both compliant and industry-relevant. By the end of the unit, individuals are capable of packaging qualifications, identifying core foundation skill demands, and selecting appropriate support materials to customise training delivery for diverse learner cohorts.